Privacy Policy for Chainwave Pulse
At Chainwave Pulse (“we,” “us,” or “our”), accessible at chainwavepulse.com (the “Website”), we are committed to safeguarding your personal data and upholding your right to privacy. We believe data privacy is fundamental to the trust you place in us. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. Commitment to Privacy and Data Protection
We value the confidentiality, integrity, and availability of your personal data. We implement comprehensive data protection principles and embed privacy-first practices in all aspects of our operations at chainwavepulse.com. Our aim is to ensure transparency and accountability in all our data processing activities.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data that we process when you use or interact with chainwavepulse.com, including when you browse the site, create an account, contact us, or use any of the services or tools we provide. For the purposes of the GDPR, Chainwave Pulse is the Data Controller responsible for deciding how and why your personal data is used. If you are a California resident, you are also afforded specific rights under CCPA, further detailed below.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data
We collect data related to your browsing and interaction with our website, including but not limited to IP addresses, browser type and version, referral source, time zone settings, event logs, session duration, and website navigation paths.
b. Account Data
When you create an account, we collect identifying information such as your full name, physical address, email address, and phone number.
c. Profile Data
We may collect demographic information, purchase history, user behavior data, preferences, service usage details, and responses to surveys or promotional offers.
d. Communication Data
This includes records of your correspondence with us via email or support forms, including support request logs and communication history.
e. Technical Data
Device-level and system information such as device type, operating system, system configuration, network type, and browser settings.
f. Transaction Data
Details related to any purchases or financial interactions made on chainwavepulse.com, including billing details, payment method, transaction IDs, and shipping information.
g. Preference Data
Marketing and communication preferences, product interests, opt-in or opt-out statuses, and responses to email campaigns.
4. Legal Bases for Processing
We rely on the following legal bases under the GDPR to process personal data:
– Consent: When you have explicitly agreed to data processing (e.g., subscribing to marketing).
– Contract: Processing necessary for the performance of a contract to which you are a party.
– Legal Obligation: Processing required to comply with legal obligations.
– Legitimate Interests: Processing based on our legitimate interest, such as improving user experiences and ensuring website security, provided that those interests are not overridden by individual rights.
5. Your Rights
Under GDPR and CCPA, you have specific rights regarding your personal data, which include:
– Right of Access: You have the right to request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where legally permissible.
– Right to Restriction: You may ask us to restrict the processing of your data under certain circumstances.
– Right to Portability: You have the right to receive your data in a structured, commonly used, machine-readable format.
– Right to Object: You can object to the processing of your personal data based on legitimate interests, including profiling or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate organizational and technical security safeguards to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. These measures include SSL encryption, strict access controls, secure data storage, periodic security audits, data minimization, regular backups, and privacy-aware staff training.
7. International Data Transfers
Where applicable, personal data may be transferred outside of your jurisdiction, including to countries that may not provide an equivalent level of privacy protection. In such cases, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or rely on adequacy decisions to ensure your data is protected in compliance with GDPR requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Retention timelines generally include:
– Account and Profile Data: As long as the account remains active and for a reasonable period thereafter to comply with legal or contractual obligations.
– Transaction Data: Maintained for seven (7) years for financial compliance.
– Communication Data: Retained for two (2) years following the last contact.
– Technical and Usage Data: Retained for up to one (1) year for analytics and audit purposes.
– Marketing Preference Data: Maintained until you withdraw or change your preferences.
9. Cookie Policy
We use cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. Categories of cookies used:
– Essential Cookies: Necessary for the core functionality and operation of chainwavepulse.com.
– Functional Cookies: Enable improved functionality and personalization, such as remembering preferences.
– Analytics Cookies: Help us understand usage patterns through aggregated data.
– Performance Cookies: Support performance optimization and troubleshooting.
10. Cookie Management & Compliance with GDPR and CCPA
You have the right to manage your cookie preferences at any time. Upon your first visit to our website, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies. You may also use browser settings to refuse cookies or delete previously stored cookies. Declining certain cookies may affect site functionality. For California residents, do-not-sell options are also available in accordance with CCPA.
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us at [email protected] and we will take steps to remove the data promptly.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal obligations. When we make changes to this policy, we will post the updated version on this page. Where required, we will notify users of significant changes through prominent notices, direct communications, or consent renewal mechanisms.
13. Contact
We take your privacy seriously. If you have any questions, concerns, or wish to exercise your privacy rights, please contact us directly at:
Email: [email protected]
Website: https://chainwavepulse.com
We are committed to maintaining full compliance with the GDPR, CCPA, and all other applicable data protection regulations. If you have any privacy-related inquiries or would like further clarification, please do not hesitate to reach out.